FYI: Tesla addresses Model X headlight flickering with swift software update.
Tesla has proactively addressed a reported headlight flickering issue affecting a limited number of its Model X SUVs. This swift action follows owner complaints and a subsequent recall initiated by the National Highway Traffic Safety Administration (NHTSA). The automaker rolled out an over-the-air (OTA) software update to resolve the issue with minimal disruption to its customers.
Overview of the Recall
Earlier this month, the NHTSA announced a recall for 25 Tesla Model X vehicles. Owners had reported that the headlights were flickering at certain temperatures and were not fully lighting the road, posing a potential safety concern. The Model X units impacted were manufactured between June 5 and August 2 of the current year. The problem stemmed from a unique combination of software and hardware, specifically the lower headlamp assemblies on both the left and right sides, which were manufactured in Mexico.
Tesla’s Proactive Resolution
Following the identification of the issue, Tesla conducted an in-depth root-cause analysis in collaboration with its supplier. This investigation confirmed that the fault was due to a mix of software and hardware issues. In October, Tesla pinpointed the exact vehicles affected and swiftly issued a software update, preemptively resolving the problem before official notifications could be sent to owners.
The NHTSA has indicated that formal notification letters will be dispatched to affected vehicle owners by January 31, 2025, providing reassurance and information, even though the issue has been rectified.
The Debate Over ‘Recall’ Terminology
Tesla and some in the electric vehicle community have critiqued the use of the term “recall,” especially in cases where only a software update is needed rather than a physical repair. Tesla CEO Elon Musk has remarked that the term is somewhat outdated, likening the software update process to routine updates on a smartphone. Despite this, the NHTSA maintains that such terminology is required by law to address any safety risks and ensure transparency with consumers.
An NHTSA representative emphasized that any defect posing an unreasonable safety risk should be promptly corrected, whether at a service center or through a remote update, to guarantee public safety.
Conclusion
Tesla’s agile response underscores its commitment to safety and customer satisfaction. By utilizing OTA updates, Tesla ensures timely and efficient resolutions to software-related issues. This incident further highlights the evolving landscape of automotive safety standards and the role technology plays in addressing these concerns swiftly.
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Authored by William Kouch, Editor of Automotive.fyi
