FYI: Tesla’s Giga Berlin swiftly recovers from global IT outage thanks to proactive measures.
Tesla’s Giga Berlin facility encountered a significant IT disruption on Friday due to a global technical glitch. However, the Model Y factory demonstrated resilience by rapidly resuming operations the same day.
The widespread IT outage, as detailed in a report by Politico EU, was triggered by a software update from CrowdStrike, a cybersecurity firm. This update affected numerous enterprise computers running Microsoft Windows, leading to disruptions across various sectors, including airports, hospitals, media companies, and automotive factories.
According to a report from rbb24, around 10:35 a.m. local time, Tesla’s German division acknowledged that Model Y production at Giga Berlin was partially hindered by the IT outage. The disruption stemmed from data stored in the cloud, crucial for the production process. Tesla Germany informed the publication that internal solutions were underway to address the issue and assured there were no plans to send workers home.
Impressively, by approximately 2:45 p.m., Tesla Germany confirmed to rbb24 that the IT problems at Giga Berlin had been resolved. Subsequently, Model Y production recommenced, returning vehicle production to normal levels. While Tesla did not disclose the specific methods used to overcome the IT issues, the quick recovery underscored the company’s effective crisis management.
CrowdStrike CEO George Kurtz provided clarity on the incident through a post on X (formerly Twitter). He emphasized that the IT outage was not the result of a cyberattack but rather a defect in a recently deployed software update for Windows hosts. Kurtz reassured impacted customers that CrowdStrike was actively addressing the defect and deploying fixes.
“We are working closely with affected clients following a single content update defect in Windows hosts. Notably, Mac and Linux hosts remained unaffected. This was not a security incident or cyberattack. The issue was promptly identified, isolated, and a fix has been implemented,” Kurtz explained. He advised organizations to maintain communication with CrowdStrike via official channels for continual updates and support.
Tesla’s swift response to the IT disruption at Giga Berlin highlights the company’s resilience and commitment to minimizing production downtime. It’s a testament to their robust contingency planning and agile problem-solving capabilities.
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William Kouch, Editor of Automotive.fyi