FYI: Stranded electric vehicles aren’t just suffering from depleted batteries, a new study uncovers deeper technological issues.

Stranded Electric Vehicles? It’s Not Always About the Battery

When thinking of stranded electric vehicles (EVs), many jump to the conclusion that the battery must have run out of charge. While it might seem like the obvious answer, a new study reveals a more complex picture of why EV owners might be left high and dry.

Toronto-based company VerticalScope, which owns AutoGuide among other publications, recently conducted a survey of 1,200 EV owners. The findings show that 9.1% of respondents reported being stranded, but the reasons provide deeper insights into EV technology beyond just battery range concerns.

The Learning Curve: Improving EV Quality

EVs represent a significant technological advancement, and with that comes a steep learning curve. Automakers are continuously addressing software issues to ensure a seamless ownership experience. Major players like Rivian and General Motors have made substantial improvements to their model line-ups to overcome early bugs and glitches.

Although the sample size is relatively small compared to larger studies by organizations like J.D. Power or Recurrent, the findings are consistent with ongoing industry observations.

Common Issues: Beyond Simple Range Anxiety

Mechanical Problems

The most frequently reported issues were mechanical, with 6.4% of owners experiencing problems related to suspension, drivetrain components, or battery cooling systems.

Software Glitches

Software malfunctions were reported by 2.1% of the respondents. This has been a recurring issue given the software-centric nature of modern EVs, where all major systems are controlled by software, including the drivetrain, battery management, and advanced driver assistance systems.

A notable instance involved a software issue that left drivers stranded in a Chevy Blazer EV during a road trip last year. Automakers like Volkswagen, Rivian, and General Motors continue to face and address these technological challenges.

Range Issues: A Non-Issue?

Interestingly, only 0.6% of those surveyed said they were stranded due to running out of charge. This statistic—equivalent to just around 7 out of 1,200 people—indicates that EV owners are becoming more adept at range planning and that charging infrastructure is improving. Given that the average daily driving distance in the U.S. is about 42 miles, and many new EVs offer over 300 miles of range, running out of charge is becoming less of a concern.

Performance by Manufacturer

The survey also revealed that some brands fared better than others. Tesla and BMW owners reported lower instances of being stranded, with just 7% and 5%, respectively. Impressively, none of the Tesla owners faced software issues.

On the flip side, owners of GM vehicles like the Chevy Bolt EV, Silverado EV, and the GMC Hummer EV reported higher incidences of trouble. Fisker and Nissan owners also reported more frequent issues.

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Summary

In conclusion, while the initial reaction might be to blame depleted batteries for stranded EVs, this new study shows a myriad of factors at play. Mechanical and software issues are more prevalent than running out of charge, highlighting the ongoing technological journey of electric vehicles. As automakers continue to enhance their offerings, EV ownership is steadily becoming more reliable and seamless.

William Kouch, Editor of Automotive.fyi